Delivery Policy
CK CENTURY MARKETING
At CK CENTURY MARKETING, we are committed to delivering your orders quickly and securely. Below are the details of our delivery process:
🚚 Order Processing
- All orders are processed within 1–3 working days after full payment is received.
- Orders placed during weekends or public holidays will be processed on the next working day.
📦 Delivery Timeframe
- West Malaysia: 2–5 working days
- East Malaysia (Sabah & Sarawak): 3–7 working days
- International Deliveries (if available): 7–21 working days depending on destination country and customs clearance.
Please note that delivery times may vary due to courier delays, festive seasons, or unforeseen circumstances.
📮 Shipping Partners
We deliver using trusted courier services such as:
- J&T Express
- PosLaju
- Ninja Van
- DHL
All parcels are trackable, and a tracking number will be provided once your order is shipped.
📍 Delivery Address
Please ensure your shipping address and contact details are accurate. CK CENTURY MARKETING is not responsible for:
- Delays or failed deliveries caused by incorrect or incomplete address information
- Parcels returned to us due to unsuccessful delivery attempts
❗ Delivery Issues
If your parcel is delayed, lost, or arrives damaged, please contact us within 48 hours of the delivery date. We will work with our delivery partners to resolve the issue as quickly as possible.
📞 Contact Us
For any questions regarding your delivery, feel free to reach out:
📧 Email: [ckcenturymarketing8@gmail.com]
📱 WhatsApp/Phone: [017-3164251]